We're here to help
For booking issues, the fastest help is always through the app. If you can't access the app, reach us by email below.
Contact us
Reach us anytime
Use the Help section inside the app for booking-specific issues.
Download the app →Response hours: Mon–Sat, 9:00 AM – 6:00 PM (Asia/Manila)
FAQ
Frequently asked questions
How do I book a worker?
Download the app, search for a service, message a worker to agree on details, then confirm your booking — all in-app.
How do I sign up as a worker?
Download the app, create a worker profile, add your services and availability, then start appearing in nearby customer searches.
Are there any fees?
Customers may see a small processing fee at checkout — always shown before confirming. Workers pay a platform fee only on completed bookings.
What if something goes wrong?
Open a dispute through the app and contact support with details. The more you document in-app, the faster we can resolve it.
Pro tips
Help us help you faster
Include screenshots or photos of the issue
Share your booking ID or reference number
Describe what happened and when
Use in-app support for the fastest resolution
We'll get back to you
Email us or use in-app support. We aim to respond within 1 business day, Mon–Sat.